What products do you use?

Currently La Piña Lash Studio uses Lashline , Lash Artisan, Lash Makers, My Brand Lashes, Eyelash Excellence, EBL, JBrand and Sugarlash Pro products. 

We use only synthetic eyelash extensions.

La Piña Lash Studio does not carry real mink fur lashes as I choose to not be complicit in the fur industry. Mink lash extensions can also cause instances of allergic reactions to those with fur/animal sensitivities, and synthetic lash extension provide a more consistent and quality lash experience than real fur.

What forms of payment do you accept?

La Piña Lash Studio accepts cash payment, Mastercard, Visa and Debit.

We do not offer refunds for our services. Please ensure you have read our What To Expect page prior to your appointment to ensure we are the right fit for your lash needs.

What is your cancellation policy?

La Pina Lash Studio requires that all clients provide a minimum 24-hours notice to cancel, reschedule or adjust the time of their scheduled appointment.

You may cancel your appointment by calling or texting 604-314-6720, emailing hello@lapinalashes.com or using the online booking system.

If you are running late for your appointment, please text/call 604-314-6720 at least 5 minutes prior to your appointment time to notify your technician. La Pina Lash Studio is able to accomodate late clients up to 15 minutes after their appointment time was scheduled to start.

If you are 20 minutes late to your appointment and have not reached out to La Pina Lash Studio or replied to La Pina Lash Studio's texts or calls the appointment will be cancelled and a 100% no-show fee will be applied to the appointment.

If you cancel within 24-hours of the appointment time, a 50% cancellation fee will apply.

By booking an appointment with La Pina Lash Studio you are agreeing to the 24-hour cancellation policy. Clients who late cancel an appointment or no-show will receive an invoice for the cancellation fee that may be paid via e-transfer or credit card.