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client policies

updated june 2023

  • we are no longer requiring clients wear masks in studio. if your individual lash artist requests you wear a mask, one will be provided for you and we kindly ask that you comply with the wishes of your artist.

  • please arrive no earlier than 5 minutes prior to your appointment. The door will be locked to the studio. We will come to the door to open and let you in within 5 minutes prior to the appointment or at the appointment time.

  • no friends, family or guests may join you during your appointment.

  • we do not have blankets available. Please dress comfortably and you may bring your own blanket if you so choose. The beds have a memory foam topper and under the knee pillows for your comfort.

  • all personal items must be stored at the end of the lash bed, please try and minimize the amount of personal belongings brought to appointments.

  • you may bring headphones to your appointment and load up a couple podcasts, playlists or audiobooks so that we may minimize conversation and speaking if you prefer a quiet and restful appointment. even without headphones you may request a quiet appointment and we are happy to accommodate.

  • Do not enter the premises if any of the following applies:

    You have any of the following symptoms currently or in the last 10 days: 
    • Fever
    • Chills
    • New or worsening cough
    • Shortness of breath
    • New muscle aches or headache
    • Sore throat
    • Are a close contact of someone who has tested positive with Covid-19